Privacy policy

Last Updated: May 20, 2026

At General Households, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Payment and transaction details
  • Order history
  • Device and browser information
  • Website usage and interaction data

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Communicate regarding orders and inquiries
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  • Send promotional communications where consent has been provided

Payments

All payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.

We may use services such as:

  • Shopify
  • Google Analytics
  • Payment processing providers
  • Marketing and analytics tools

You can control or disable cookies through your browser settings.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers only when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting services
  • Analytics providers
  • Customer support services

All providers are required to protect your information appropriately.

Data Security

We implement reasonable security measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Withdraw marketing consent at any time

To exercise these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.