Shipping policy

At General Households, we aim to provide a smooth and reliable delivery experience for all customers across the United Kingdom.

Order Processing

Orders are typically processed within 1–3 business days after purchase.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delivery Time

Estimated delivery times are generally between 5–8 business days depending on your location and courier availability.

Please note that delivery times are estimates only and may occasionally vary due to high demand, courier delays, weather conditions, or other unforeseen circumstances.

Shipping Carriers

We primarily use trusted courier services such as Royal Mail, Evri, and Yodel. Other delivery partners may also be used when necessary to ensure efficient delivery.

Shipping Availability

Currently, we only ship within the United Kingdom.

At this time, we do not offer international shipping or Click & Collect services.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our support team before opening a payment dispute or claim. We will work quickly to investigate and resolve the issue for you.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Email: Contact@generalhouseholds.com